Subscription & autopay FAQs

₹399 a month. One price with everything included: original shows, learning games, audio stories, GOOFU and parent controls. No add-ons and no in-app purchases.

Kidoflix works on Android, iOS and Android TV. One subscription covers all of them.

Kidoflix launches on 7 December 2026. Tap Notify me and we’ll email you the day it’s live, so you can subscribe from the app.

No. There are no ads, and nothing inside the app asks your child to pay. Payments are only handled from the parent section.

When you subscribe, you set up a recurring payment (autopay mandate) with your UPI app or card. Your subscription then renews automatically every month, so your child’s access isn’t interrupted.

Yes. As RBI rules require, you'll get a pre-debit alert at least 24 hours before every renewal, showing the amount and date. You can cancel before the renewal if you don't want to continue.

UPI AutoPay and debit or credit cards that support recurring payments. If you subscribe through Google Play or the App Store, that store handles the payment.

Open the parent section, go to your subscription, and update your payment method. For Google Play or App Store subscriptions, change it in that store’s settings.

We’ll let you know and try again. Your child can keep using Kidoflix for a short while so you have time to update your payment method.

Payment receipts are sent to your email, and your payment history is available in the parent section.

Yes. Cancel anytime from the parent section. There are no cancellation fees.

Autopay stops, so you won’t be charged again. You keep full access until the end of the month you’ve already paid for.

Because you can cancel anytime and keep access until the end of the paid month, we don’t usually refund part-months. If you were charged by mistake, contact us and we’ll sort it out.

Cancel from the subscriptions page of that store. Google and Apple manage those subscriptions and their refunds.

Accounts are created and managed by parents. Children use Kidoflix through the profile you set up for them.

Yes. Set a daily time lock in the parent section, based on healthy limits for your child’s age. You can change it anytime.

Yes. You can ask us to delete your account and your child’s data at any time. See our privacy policy for details.